Booking & Cancellation Policy

Booking & Cancellation Policy

The owners of The Sail Inn Bed & Breakfast welcome guests from around the world to our unique, spacious and pristine Bed & Breakfast in Lunenburg.

To ensure an enjoyable and comfortable stay for all, we ask that you review and follow our policies.

Reservations

A credit card is required to guarantee your reservation.

Occupancy:

All rooms sleep (Queen beds) a maximum of two (2) guests.

We do not accept guests under the age of 12.

Smoking is NOT permitted anywhere on the property.

Cancellations

As a small business with just four guest suites, it is imperative that we protect our business and ensure that we are able to offer quality service to our guests.

The guest can cancel free of charge up to 5 days prior to arrival minus a $50 administration fee.

The guest will be charged for the first night per room (including tax) if they cancel within 5 days prior to arrival.  (this cancellation policy will not apply for guests who book online with a non-cancellation policy which depends on the promotion period).

Please be aware of this policy when booking your stay.

Check In/Check-Out

Minimum check-in age is 18

Check-in is between 3 – 6 p.m. If you are delayed, please call to confirm the time of arrival.

Check-out is 11:00 a.m. sharp.   We will be happy to hold your luggage after you have checked out.

Payment & deposit:

  • Rates are in Canadian $$$ and not include HST.
  • VISA, Master, Amex Card, or Cash accepted.  We do accept USD.  Please check with hosts for current exchange rates.
  • We also accept Cheques.
  • Deposit is required when reservation. Guest will be charge a deposit of the first night (including tax) after reservation.

Allergies & Dietary Requirements:

While we will do our best to accommodate our guests, please note that we need your cooperation.    Should you have any allergies OR Dietary Requirements, please mention them on your reservation form AND inform your hosts when you arrive.

Pets

No pets OR animals are allowed in our Inn.

Smoke

There is no smoking anywhere inside the B&B. This includes any type of vapor pipes, electric cigarettes, tobacco or cannabis.

Alcohol

As a guest in our private residence, we are not licensed to sell alcohol, but you are welcome to bring alcohol.

Parking

Parking may be available as we have limited onsite parking (3 spaces available – first come, first served), plus ample on-street parking.

Damages

Thank you for staying at Sail Inn Bed & Breakfast. We ask that you respect our home during your stay. We expect regular wear on bedding, carpets, etc., and we replace them routinely when they show normal wear so that our guests are comfortable.

Extraordinary cleaning of stains on carpets, towels, damaged sheets, pillow cases, robes and duvet covers will be charged for. Should we not be able to remove stains left behind, we reserve the right to charge minimum CAD 150 for replacement of the article damaged.

Environmental Friendliness & Recycling:
This property recycles all plastics & paper.   Recycling bins are provided in each room for plastic bottles, used coffee pods, papers etc., etc.,We also encourage you to use your towels, linens and toiletries in an environmentally friendly manner.

THANK YOU FOR MAKING OUR HOME YOUR HOME AWAY FROM HOME